HumanManager is an intuitive, innovative, and easy-to-use Human Capital Management Solution for organizations of all sizes and structures across Africa.
In 2019, with the previous version of HumanManger(4.0) currently running on the client-side, we got numerous complaints about the interface and user experience our users needed more. (This resulted in a drop in revenue, leading to a loss of about 9% through adoption of other products and client dissatisfaction, we needed to fix this).
We had an objective to retake our lead as one of the top software institutions that produce cutting-edge and problem-solving software across Africa. We also needed to onboard new customers with the promise of a new way to manage people and human capital successfully.
On completing interviews with the customer experience and product management units, we extracted valuable data that helped to identify the user problems with the existing platform.
We analyzed survey results and spoke with available customers about what they needed and expected from the new version of HumanManager.
We then decided to build personas off our research. After research multiple and business/product meetings, we decided to create the Human Manager Gx version seen in the screenshots.