Smartcribs is a digital product that helps users to adjust the temperature, lights, and music in their homes. It gives the ability to control smart devices via an integration to access points for the users through the mobile application. You can stay in control of your home wherever you are.

I conducted user research to create the ideal experience for seamless device management and connection process.

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Remita is an application that empowers everyday users to pay bills and also seamlessly transfer funds to the government or government agencies. 

It cuts across several user types, and these include usual personal customers, corporate customers (e.g banks, multinationals), and government agencies. 

Problem

It became increasingly difficult for our different user's to visit the Remita website and get the appropriate information only related to their needs. 

Solution

On identifying the different personas, we created a new information architecture and design that targeted all our existing and new customers. 

Our objective was to drive higher conversions, generate more leads and provide clarity as to our processes and general user experience. 

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HumanManager is an intuitive, innovative, and easy-to-use Human Capital Management Solution for organizations of all sizes and structures across Africa. 

In 2019, with the previous version of HumanManger(4.0) currently running on the client-side, we got numerous complaints about the interface and user experience our users needed more. (This resulted in a drop in revenue, leading to a loss of about 9% through adoption of other products and client dissatisfaction, we needed to fix this).

We had an objective to retake our lead as one of the top software institutions that produce cutting-edge and problem-solving software across Africa. We also needed to onboard new customers with the promise of a new way to manage people and human capital successfully.

On completing interviews with the customer experience and product management units, we extracted valuable data that helped to identify the user problems with the existing platform. 

We analyzed survey results and spoke with available customers about what they needed and expected from the new version of HumanManager.

We then decided to build personas off our research. After research multiple and business/product meetings, we decided to create the Human Manager Gx version seen in the screenshots. 

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Payment Insight is an enterprise-based solution designed to evaluate a company's business performance & success through data analysis and improve the business through predictive feedback.

This Product adopts any company's information architecture and plots metrics against performance milestones. The objective for payment insight is to build the system's foundation through machine learning and create a predictive product for performances and company management for top-level executives. 

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